Sheraton At The Falls - Niagara Falls

ex. Crowne Plaza

300 Third Street, Niagara Falls, NY, United States, 14303show map
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Highlights
Overview

Sheraton At The Falls is a worthy example of 4-star hotels in Niagara Falls offering non-smoking rooms overlooking Niagara Falls. The contemporary hotel was built in 1999 and refurbished in 2007.

This hotel is situated 4.5 km away from Aquarium of Niagara. The property is located within a 30-minute walk to the center of Niagara Falls.

Placed near restaurants and an oceanarium, the hotel offers a casino, an indoor swimming pool and a ballroom for on-site relaxation.

Sheraton At The Falls can be reached in 15 minutes by car from International airport.

Rooms

Each room at this hotel has a heating system, air conditioning, pay television, a sitting area and a sofa. Some rooms feature a beautiful view over the beach. They have carpet floor and dark furniture.

Eat & Drink

A rich breakfast is offered for guests in the café. The dining at the 24-hour restaurant is based on American cuisine. Guests can relax in the snack bar serving refreshing drinks. Offering a selection of meals, T.G.I. Friday's and Seneca Niagara Casino Buffet are about 100 meters away.

All visitors are offered a full breakfast for a fee. 

Services

A business centre, a conference centre and a photocopier make Sheraton At The Falls ideal for business travellers.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid Public parking is possible on site.

Year renovated:   2007.  Number of floors:   6.  Number of rooms:   392.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Hiking
  • Fishing

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • DVDs/ Videos for children
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor heated swimming pool
  • Casino
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Individual air conditioning
  • Individual heating
  • Living room
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Maid of the Mist Boat TourMaid of the Mist Boat Tour1400 ft
Aquarium of Niagara FallsAquarium of Niagara Falls2700 ft
Niagara Falls Conference CenterNiagara Falls Conference Center400 ft
360 Rainbow Assoc360 Rainbow Assoc1000 ft
Thrill Ride NiagaraThrill Ride Niagara1400 ft
Niagara Council of the ArtsNiagara Council of the Arts400 ft
Wax Museum ComplexWax Museum Complex1400 ft
Schools FirstSchools First400 ft
Niagara Falls Mem Med CenterNiagara Falls Mem Med Center3300 ft
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T.G.I. Friday'sT.G.I. Friday's100 ft300 3rd St
StarbucksStarbucks100 ft300 3rd St
The Western Door: A Seneca SteakhouseThe Western Door: A Seneca Steakhouse500 ft310 Fourth Street
Thunder Falls Buffet RestaurantThunder Falls Buffet Restaurant500 ft310 Fourth street
Seneca Niagara Casino BuffetSeneca Niagara Casino Buffet600 ft310 Fourth Street
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Niagara Falls AmtrakNiagara Falls Amtrak2.3 mi
Niagara Falls Culinary InstituteNiagara Falls Culinary Institute1.2 mi
Skylon TowerSkylon Tower1.0 mi5200 Robinson St
Journey Behind the FallsJourney Behind the Falls1.1 mi6650 Niagara Pkwy, Niagara Falls, On L2G, Canada
Canada One Factory Outlet MallCanada One Factory Outlet Mall3.1 mi7500 Lundy's Lane
Reservoir State Park Reservoir State Park 3.9 miMilitary Road
Fashion Outlets of Niagara Falls, USAFashion Outlets of Niagara Falls, USA4.1 mi1900 Military Rd
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Getting around
Airports
International (IAG)5.9 mi
Buffalo (BUF)19.5 mi
Train
Niagara Falls Amtrak2.4 mi
Bus
Bus stop400 ft
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Reviews
7.4
Very goodBased on  87  reviews

Rating by category:

8.1
Rooms
8.0
Location
8.0
Service
  • 6.8
    Very good

    the staff

    this hotel needs a total renovation. Room and hallway carpets need replacing an tiles on shower floor also need to be replaced.

  • 7.4
    Very good

    Location was good

    Terrible smell in the hallway on 4th floor, one man we met was asking to be moved.

  • 4.2
    Guest rating

    Location was good

    Hotel was filthy. Stains on carpets in hallway and in hotel room. I was not pleased at all.

  • 10.0
    Exclusive

    I really enjoyed staying there. Its right across the st from the casino and within walking distance from the falls.

  • 7.0
    Very good

    location worked out to be good was close by the casino where we could walk across a bridge and that was it

    very few signs directing you to the places in the lobby level.

  • 10.0
    Exclusive

    I liked the fact that I didn't have to check out til noon; I liked the people; and I liked the proximity to the casino.

  • 7.8
    Fabulous

    That the hotel was right across the street from the Casino

  • 7.4
    Very good

    Location and amenities in the room

    Thin walls, ice near the rooms 24/7-noisy.

  • 7.8
    Fabulous

    Lobby and Hotel Room were very receptive..location to Falls Us and Canada and border crossings extremely convenient..not much else in the immediate area..

    3rd. floor,where our room located,was not clean,had not been vacuumed when we arrived late AM and had not been vacuumed as we left 2 days later..litter/garbage that had been thrown on that floor & table across from elevator had not been picked up while we were there.....Upon returning to our room after 4 PM,our room had not been cleaned,so asked staff cleaning other room for fresh supplies and made our beds and washed glasses ourselves..This was not the staff's vault as they were very accommodative and willing to help while obviously under a very stressful schedule..Not enough staffing obviously for that day????

  • 10.0
    Exclusive

    The hotel was beautiful and very clean - staff was very helpful and friendly.

    The only bad thing about the stay was that you have to pay $5 a day for parking on the premises.

  • 7.0
    Very good

    Location great, short stroll to the falls and Seneca casino

    No fridge as standard in room. Fridge that was provided on request looked battered and door could not open properly. Surprised that Carpark was chargeable separately. Most hotels in this area offer free parking for guests.

  • 9.6
    Exclusive

    The hotel was clean and comfortable. The staff was courteous and friendly. I also liked the location of the hotel and the fact that they have a later check out time.

    Check in took a little longer than we expected.

  • 7.0
    Very good

    The Crowne at Niagara Falls, NY was comfortable and well-situated. Most of the staff was polite and helpful. However, at check-out early in the morning, the "asst. hotel manager" was inexperienced and unprofessional. His rudeness at the reception desk was not characteristic of the customer service provided world-wide by the Crowne Plaza Hotel staff. I wish the hotel would look into providing this particular person training on the company policies. Rest was great!

  • 7.8
    Fabulous

    Housekeeping was trying to be very helpfull .. Other than that front desk horrible service

    I called to advise that I was arriving to make sure I had 2 rooms that I had booked, I was told that they could not give me 2 queen beds because when u book through a 3rd party you get the left overs of whatever is available!! And they only had King beds and I had no choice. If I would have know that I would have not booked through a 3rd party and would have gone to the Seneca which is a better hotel. The person that answered my call was not professional and very nasty of to what my options where!! Which were none.

  • 7.4
    Very good

    the beds were comfortable; the room was clean; the coffee was good; the view was excellent

    I requested a nonsmoking room. They gave me a smoking room and said there were no other rooms available. They did not tell me that when I made my reservation - after driving 13 hours I didn't feel like I had a choice. I complained. They said they would send someone with an "oxidizing" machine (?) I think that's what they called it. But no one ever showed up. My hair and clothes smelled like smoke during my entire visit to Niagara Falls. When I got home I noticed that even my suitcases smelled like smoke. It would have been a wonderful stay except for that. I should have been told when making the reservation that the only vacancy was a smoking room - the staff seemed to not care. It was a big deal to me and my husband.

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Highlights
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
International (IAG)5.9 mi
Buffalo (BUF)19.5 mi
Train
Niagara Falls Amtrak2.4 mi
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room