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Sheraton At The Falls - Niagara Falls

ex. Crowne Plaza

300 Third Street, Niagara Falls, New York, United States, 14303  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton At The Falls - Niagara Falls

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Overview

The 4-star Crowne Plaza Hotel boasts close proximity to Journey Behind the Falls just 2.6 km away.

This property is 20 minutes' walk to Skylon Tower. The venue is set within 3 km from Niagara Falls city center.

Welcoming guests with a casino and an indoor heated swimming pool, the hotel is placed next to bars and restaurants.

A local bus stop lies within 100 meters away. Fast access to International airport within 10 km is provided.

Rooms

The hotel comprises 392 non-smoking rooms with climate control, a laptop-compatible safe, flat-screen TV, ironing facilities and direct dial telephone as well as a microwave, coffee/tea makers and a fridge. They also feature en suite bathrooms fitted with a shower, a hairdryer and free toiletries.

Eat & Drink

Guests can dine at T.G.I. Friday's and Blues Burger Bar located within a 5-minute walk of the property.

All visitors are offered a full breakfast for a fee. 

Services

The conveniences such as a safety deposit box, an elevator and a vending machine are offered on site.

Relax

Cribs, a special menu and a game room are available for children. The hotel offers a gym and a fitness center to ensure guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid Public parking is possible on site.

Year renovated:   2007.  Number of floors:   6.  Number of rooms:   392.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Gift/Newsstand
  • Bicycle storage
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Hiking
  • Fishing

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Casino
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Individual air conditioning
  • Individual heating
  • Living room
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 11 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Sheraton At The Falls - Niagara Falls Niagara Falls location
Show big map »

Hotel Address:

300 Third Street, Niagara Falls, New York, United States, 14303

Get directions
Airports
Train
  • Niagara Falls Amtrak
    2.4 mi
  • Bus stop
    400 ft
Restaurants
  • T.G.I. Friday's (cuisine: American)
    200 ft
  • Starbucks
    200 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    6
  • Number of rooms:
    392

Rooms and availability

Sheraton At The Falls photos Room
Leisure Queen Room
  • Max occupancy:

    6 persons

  • Bed type:

    2 Queen-size beds, 2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Sheraton At The Falls photos Room
King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed or 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Sheraton At The Falls photos Room
Family Suite
  • Max occupancy:

    7 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Microwave
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Facilities for disabled
  • Dining:Microwave
  • Refrigerator
Room Description:

1K BED:CLUB FLOOR ROOM:ADA REQUIREMENTS :ACCESSIBLE NON-SMOKING:ROLL-IN SHOWER STALL :RAISED TOILET

King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • Dining:Microwave
  • Refrigerator
Room Description:

1K BED:SUITE NON-SMOKING:SIGNATURE SLEEP EXPERIENCE: FREE WI-FI INTERNET:REFRIGERATOR AND MICROWAVE

Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • Dining:Microwave
  • Refrigerator
Room Description:

TRIPLE STANDARD

Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • Dining:Microwave
  • Refrigerator
Room Description:

2Q BEDS:FAMILY NON-SMOKING ROOM:BUNK BEDS :MICROWAVE AND MINI-FRIDGE:SUITE NIGHT AWARD-ELIGIBLE

Standard Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • Dining:Microwave
  • Refrigerator
Room Description:

Standard|Standard 2 Queen Beds (quad use)

Sheraton At The Falls Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
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  • General

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Local attractions

  • Skylon Tower1.0 mi
    5200 Robinson St
  • Canada One Factory Outlet Mall3.1 mi
    7500 Lundy's Lane
  • Fashion Outlets of Niagara Falls, USA4.1 mi
    1900 Military Rd
  • Journey Behind the Falls1.1 mi
    6650 Niagara Pkwy, Niagara Falls, On L2G, Canada
  • Reservoir State Park 4.0 mi
    Military Road

Restaurants nearby

  • T.G.I. Friday's200 ft

    Address: 300 3rd St
    Phone: 716-282-2580

    60% likes this, based on 247 reviews
    Cuisine: American

  • The Western Door: A Seneca Steakhouse500 ft

    Address: 310 Fourth Street
    Phone: 716-299-1100

    74% likes this, based on 107 reviews

  • Seneca Niagara Casino Buffet500 ft

    Address: 310 Fourth Street
    Phone: 716 299 1100

    50% likes this, based on 130 reviews
    Cuisine: American

  • Starbucks200 ft

    Address: 300 3rd St
    Phone: (212) 987-4555

    75% likes this, based on 80 reviews

  • Thunder Falls Buffet Restaurant500 ft

    Address: 310 Fourth street

    51% likes this, based on 75 reviews
    Cuisine: American

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    6
  • Number of rooms:
    392

Sheraton At The Falls Reviews

Guest reviews are submitted by our customers after their stay at Sheraton At The Falls

7.4
Very goodBased on84 reviews

Rating by category:

Rooms
8.1
Location
8.0
Service
8.0

Guest reviews

  • Couple
    10.0

    I really enjoyed staying there. Its right across the st from the casino and within walking distance from the falls.

  • Family with children
    7.0

    location worked out to be good was close by the casino where we could walk across a bridge and that was it

    very few signs directing you to the places in the lobby level.

  • Older travelers
    10.0

    I liked the fact that I didn't have to check out til noon; I liked the people; and I liked the proximity to the casino.

  • Older travelers
    7.8

    That the hotel was right across the street from the Casino

  • Couple
    7.4

    Location and amenities in the room

    Thin walls, ice near the rooms 24/7-noisy.

  • Group of friends
    7.8

    Lobby and Hotel Room were very receptive..location to Falls Us and Canada and border crossings extremely convenient..not much else in the immediate area..

    3rd. floor,where our room located,was not clean,had not been vacuumed when we arrived late AM and had not been vacuumed as we left 2 days later..litter/garbage that had been thrown on that floor & table across from elevator had not been picked up while we were there.....Upon returning to our room after 4 PM,our room had not been cleaned,so asked staff cleaning other room for fresh supplies and made our beds and washed glasses ourselves..This was not the staff's vault as they were very accommodative and willing to help while obviously under a very stressful schedule..Not enough staffing obviously for that day????

  • Older travelers
    10.0

    The hotel was beautiful and very clean - staff was very helpful and friendly.

    The only bad thing about the stay was that you have to pay $5 a day for parking on the premises.

  • Family with children
    7.0

    Location great, short stroll to the falls and Seneca casino

    No fridge as standard in room. Fridge that was provided on request looked battered and door could not open properly. Surprised that Carpark was chargeable separately. Most hotels in this area offer free parking for guests.

  • Older travelers
    9.6

    The hotel was clean and comfortable. The staff was courteous and friendly. I also liked the location of the hotel and the fact that they have a later check out time.

    Check in took a little longer than we expected.

  • Couple
    7.0

    The Crowne at Niagara Falls, NY was comfortable and well-situated. Most of the staff was polite and helpful. However, at check-out early in the morning, the "asst. hotel manager" was inexperienced and unprofessional. His rudeness at the reception desk was not characteristic of the customer service provided world-wide by the Crowne Plaza Hotel staff. I wish the hotel would look into providing this particular person training on the company policies. Rest was great!

  • Family with children
    7.8

    Housekeeping was trying to be very helpfull .. Other than that front desk horrible service

    I called to advise that I was arriving to make sure I had 2 rooms that I had booked, I was told that they could not give me 2 queen beds because when u book through a 3rd party you get the left overs of whatever is available!! And they only had King beds and I had no choice. If I would have know that I would have not booked through a 3rd party and would have gone to the Seneca which is a better hotel. The person that answered my call was not professional and very nasty of to what my options where!! Which were none.

  • Older travelers
    7.4

    the beds were comfortable; the room was clean; the coffee was good; the view was excellent

    I requested a nonsmoking room. They gave me a smoking room and said there were no other rooms available. They did not tell me that when I made my reservation - after driving 13 hours I didn't feel like I had a choice. I complained. They said they would send someone with an "oxidizing" machine (?) I think that's what they called it. But no one ever showed up. My hair and clothes smelled like smoke during my entire visit to Niagara Falls. When I got home I noticed that even my suitcases smelled like smoke. It would have been a wonderful stay except for that. I should have been told when making the reservation that the only vacancy was a smoking room - the staff seemed to not care. It was a big deal to me and my husband.

  • Group of friends
    7.4

    Good location within easy walking distance to the Falls and Goat Island. Spacious comfortable room, excellent beds.

  • Couple
    10.0

    The Sheraton at the Falls was conveniently located - bus stop was 2 blocks away, Seneca Casino was directly across, and most of all, Starbucks as in the premises. The staff was also very accommodating. We arrived too early ( 7:30 a.m) for check-in, but they allowed us to leave our luggage with the bell services. To kill time, the Niagara Falls tour service was available at the concierge desk. We ended up doing an "tourist" task before relaxing to our room at 2p.m -- yes, we got early check-in too.

  • Older travelers
    10.0

    Everyone was very friendly!

    One tiny little thing that is not even worth complaining about -- I went to make a cup of tea and there was no cups for hot tea/coffee.

How to reach hotel

hotel Sheraton At The Falls - Niagara Falls Niagara Falls location
Show big map »

Hotel Address:

300 Third Street, Niagara Falls, New York, United States, 14303

Get directions
Airports
Train
  • Niagara Falls Amtrak
    2.4 mi
  • Bus stop
    400 ft
Restaurants
  • T.G.I. Friday's (cuisine: American)
    200 ft
  • Starbucks
    200 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    6
  • Number of rooms:
    392